UK Shipping Rates up to £100:
Standard Shipping 2nd Class Tracked (3-4 business days) £4.50
1st Class Tracked (1- 2 business days) £5.50
DPD 1st Class Tracked (1- 2 business days) £5.50
All orders are sent using the Hermes International Signed-For service.
International orders please allow 7-10 working days before contacting us.
International Shipping Rates are based on order value as below:
1st Class Tracked DPD: £11.50
Rest of the World:
Up to £100.00 = £9.99
£100.00 - £200.00 = £7.99
£200.00 and over = £5.99
We will send you a dispatch confirmation when orders are fulfilled and dispatched. If you have not received your order, please contact us with your order details.
FREE RETURNS ON ALL UK ORDERS
To generate your pre-paid return label please click the link below and submit your return form, please note, your order number begins with OJ and you need to use your original email:
Once you've clicked return, the pre-paid postage slip will either be downloaded or emailed to you, so please check your junk.
Returns and or exchanges of goods purchases made on the site are accepted within 30 calendar days from the day the product is received.
All international orders will have to pay for their own returns.
Refunds will be made according to the form of payment used, and the repayment time will depend on the form of payment chosen. In order for the exchange or refund policies to be applied, the goods must be returned unused, with the labels and (for swimsuits) the hygienic liner in place. It must also be accompanied by the original packaging and documents.
How to make exchanges
You can make changes to size and colour.
To generate your pre-paid return label please click the link below and submit your exchange form, please note, your order number begins with OJ:
Once you've clicked return the pre-paid postage slip will be emailed to you, so please check your junk. If you need to make a change for another product it is required that you return the product and make a new purchase, this is subject to the availability of products in the online store.
If you have any questions, please email email@example.com
Any defective item or any product can be returned or exchanged within the first 60 days of receiving the item. Note that all the defective item (s) are subject to inspection.