Shipping & Returns
UK Shipping Rates:
UK Shipping Rates are based on order value as below:
Up to £100
Royal Mail Standard Shipping (3 - 4 business days) £3.50
Royal Mail 1st Class (1- 3 Business Days) £5.00
Royal Mail Special Delivery (24 Hour Delivery) £10.00 *note orders must be made before 2pm
All UK orders on or over £100 are shipped free of delivery charges (Royal Mail Standard Shipping).
All orders are sent using the Royal Mail International Signed-For service. International orders please allow 7-10 working days before contacting us.
International Shipping Rates are based on order value as below:
Rest of the World
Up to £100.00 = £11.50
£100.00 - £200.00 = £15.00
£200.00 and over = £25.50
We will send you a dispatch confirmation when orders are fulfilled and dispatched. If you have not received your order, please contact us with your order details.
HOW TO MAKE EXCHANGES
You can make changes to size and colour, if you need to make a change for another product it is required that you return the product and make a new purchase, this is subject to the availability of products in the online store.
Please include your original invoice in your return. If you would like to exchange a product, please email firstname.lastname@example.org if you have any questions before you return the item.
All items bought in the sale or using a promotional code will be eligible for store credit only.
To submit your return please visit the following page and submit your return form:
Any defective item or any product that is different than the original invoice can be returned or changed within the first 30 days of receiving the item. Note that all the defective item (s) are subject to inspection.